Refund policy

We want your order to arrive just right and give you plenty of reasons to smile. If something goes wrong, email us at support@cheekybydesign.com. Our team is here to help.

Something not quite right?

Email us within 30 days of delivery with your order number and clear photos of the problem. For confirmed damage, printing defects, or mistakes with your order, we’ll arrange a free replacement or refund. No return needed.

Picked the wrong size?

Your item must be unworn, unwashed, and in its original condition. You cover the return postage. There are no restocking or processing fees.

Once we receive your return, we’ll refund the item price to your original payment method, shipping cost is excluded in the refund amount. Please allow 5-10 business days for the refunds to be received, depending on your bank, it may take longer. 

Still waiting for your order?

If your package hasn’t arrived or something looks off with the tracking, email us at support@cheekybydesign.com with your order number. We’ll look into it with you and explain the available options.

Questions? 

Email us at support@cheekybydesign.com. We’re happy to help.

This policy does not limit your rights under applicable consumer protection laws.